Cross-border shipments require accurate commodity descriptions, values, origin information, and customs documentation.
Commercial invoice
List the seller, buyer, reason for export, each commodity, quantity, value, currency, and country of origin.
Tariff classification
Use an appropriate HS code to support customs assessment and reduce avoidable delays.
Duties and taxes
Define whether the shipper or recipient is responsible for import charges where supported.
Export controls
Confirm that the destination, end user, and commodity are not restricted.
Customs-ready information keeps cross-border shipments moving.
Service details
Plan the shipment with confidence
Describe every commodity precisely
State what the item is, what it is made from, its intended use, quantity, unit value, total value, currency, and country of manufacture. Avoid abbreviations and vague terms.
Assign trade information
Use the appropriate harmonized tariff code and applicable reason for export. Confirm whether licenses, permits, certificates, or agency filings are required at origin or destination.
Plan duties, taxes, and clearance
The importer may need to provide identification, registration numbers, permits, or payment before release. Transportation time does not include delays caused by incomplete documents or government inspection.
What to have ready
Documents and shipment information
Complete information reduces avoidable handling, billing, and clearance delays.
- Signed commercial or pro forma invoice
- Air waybill or shipment label
- Export license or permit when required
- Certificates of origin, health, inspection, or other agency documents when applicable
Restrictions and approval
Items that may require additional review
Service comparison
Choose the option that fits the shipment
| Option | Best for | Planning notes |
|---|---|---|
| International Priority | Time-sensitive cross-border parcels | Customs documentation and destination restrictions apply. |
| International Economy | Cost-managed international shipments | Longer clearance and transit planning window. |
| International Freight | Commercial palletized cargo | Brokerage, airport handling, and trade documents may be required. |
How it works
Prepare the request correctly
- 1
Confirm the commodity can be exported and imported
- 2
Classify each item and determine customs value
- 3
Prepare a complete commercial invoice
- 4
Attach documents and retain copies
Common questions
What customers should know
What is a customs value?
It is generally the transaction value of the goods, not the retail replacement value or a nominal amount.
Why is my shipment held?
Common causes include incomplete documents, vague descriptions, unpaid import charges, inspection, or licensing requirements.
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Next step
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