Review recipient options for eligible shipments before the package reaches the final delivery route.
Delivery instructions
Add concise directions that do not require unsafe access or bypass signature requirements.
Hold for collection
Request pickup at an eligible staffed service point with identification.
Delivery-date request
Submit a preferred date where the shipment and local service support it.
Delivery preference request
Fields marked with * are required.
Shipment visibility
Already have a tracking number?
Check the latest status, delivery estimate, and complete travel history.