Find a staffed service point, parcel acceptance counter, or pickup location and verify its services before travelling.
Shipment acceptance
Confirm package size, commodity, and cutoff eligibility.
Hold pickup
Bring the tracking number and acceptable identification.
Packing support
Selected locations may offer packing materials or paid packing services.
Location search
Fields marked with * are required.
Choose a location based on the service you need—not distance alone.
Service details
Plan the shipment with confidence
Staffed acceptance counters
Best for obtaining a tender receipt, asking packaging questions, or handing over international documents and high-value shipments.
Authorized service points
Convenient for eligible prepaid parcels within the location’s size, weight, commodity, and cutoff limits. Services vary by site.
Hold-for-pickup locations
Recipients may need government-issued identification that matches the shipment name and address, plus the tracking number or pickup notice.
What to have ready
Documents and shipment information
Complete information reduces avoidable handling, billing, and clearance delays.
- Tracking number or shipment label
- Government-issued identification for held packages
- Customs documents for international tender
- Account or payment method if charges remain due
Continue
Related shipping tools
Next step
Have a sealed prepaid package?
Review drop-off acceptance steps before visiting a location.